Al Switzler, Joseph Grenny on speaking tentatively

vutran | Oct. 11, 2020, 7:11 p.m.

"The reason we should speak tentatively is because we, indeed, are not certain that our opinions represent absolute truth or our understanding of the facts is complete and perfect. You should never pretend to be less confident than you are. But likewise, you should not pretend to be more confident than your limited capacity allows. Our observations could be faulty. Our stories—well, they’re only educated guesses."

— Al Switzler, Joseph Grenny

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